TASK is an innovative application that provides a comprehensive solution for planning, tracking, and maintaining inventory, locations, work supplies, and other assets. Its advanced functionality is based on a three-tier ticketing system, enabling efficient management of all maintenance aspects.
First level – Reporting faults and deficiencies
In case of equipment malfunction or deficiency, users can easily submit a report through the first level of the system. Each report automatically triggers a specific questionnaire tailored to the sector where the fault occurred, ensuring accuracy of information and efficient problem resolution.
Second level – Organization and assignment of tasks
The second level of the system is used to break down reported issues into individual tasks that are then forwarded to the appropriate external companies or internal departments responsible for maintenance. This step ensures swift and timely intervention, minimizing workflow disruptions.
Third level – Work Execution Tracking
After the order is created, the third level of the system is reached, where the executor arranges arival at the location via the mobile application. The arrival and departure times are meticulously tracked, alongside the execution process itself. This level enables real-time monitoring of activities, ensuring transparency and control.
Every step is meticulously tracked and documented within the TASK application. This functionality allows users to easily monitor asset maintenance, identify faults and deficiencies, conduct checks on maintenance service efficiency, and perform various other financial and operational analytics throughout the entire process. TASK automatically generates a pre-invoice upon completion of the work, providing transparency in financial transactions. This document can be easily attached to the invoice, simplifying the billing process.
